Topics / 🛤️ Product roadmaps

The Agent Network — Dharmesh Shah

Dharmesh Shah, co-founder of HubSpot and creator of Agent.ai, explains why he thinks AI agents will become teammates in "hybrid teams" of humans and software. He also argues that results-based pricing for AI is over-indexed, and that standards like MCP will let agents discover and use each other.

Listen to the original on latent.space ↗

We link to the original and never republish it. All credit to Dharmesh Shah.

Key takeaways

  1. Shah defines an agent simply as AI-powered software that accomplishes a goal, then sorts agents by traits like autonomous or not, deterministic or not, and chat or workflow.
  2. He expects hybrid teams of people and AI agents, and built Agent.ai as a professional network where agents have profiles, connections and posts, much like human hires.
  3. Shah would rather under-engineer than over-engineer: the interest on tech debt is known and payable, and if the feature never needs it you saved the time. He thinks cheap AI code generation strengthens this case.
  4. He warns that when adding features becomes nearly free, teams may bolt on too many, which makes products more complicated for users and hurts the business.
  5. Agent.ai has 1.3 million users, 3,000 people who have built an agent and about 1,000 published agents; Shah funds a free MCP server there that gives access to many agents and models with one key.

Who it's for

Founders building AI agent products or planning how AI will fit into their teams and software.

Why it's worth your time

It is a founder-practitioner's view of where agents are heading, with practical rules on engineering trade-offs and on standards like MCP that still hold as the tools change.

More from Dharmesh

All from Dharmesh Shah →

More on product roadmaps

All 28 →

The best founder writing, in your inbox

Hand-picked essays, talks and decks from the founders who built the companies. Free, and you can unsubscribe any time.